BITC Advocacy Survey

Tuesday, 14 October 2014

In line with its mandate, particularly that of effective Investor Facilitation and aftercare, Botswana Investment and Trade Centre conducted an Advocacy Survey on over 300 companies across Botswana from August 22nd, 2014 – September 12th, 2014. Prior to this survey, the legacy institution BEDIA conducted the aftercare in 2011, and as a result of that survey, both BITC and the government of Botswana made adjustments to the business environment of the country to address the challenges that had been raised by the business community. Some of the key interventions include the establishment of the One-Stop Service, which is aimed at reducing turnaround times for work and residence permit applications, land application and business registrations amongst other services. Other positive interventions by BITC include the role the organization plays as an advocacy in the refinement of Point Based System requirements as well as the drafting of Botswana’s Business Facilitation Law.

The above efforts are reflected and supported by the 2014 Doing Business report, where Botswana was ranked 56th out of 148 countries, from the previous 65th position. Through BITC’s committed staff, the organization continuously engages with the business community to solicit views that assist in improving Botswana’s business environment into one that is more attractive than ever before.

The Advocacy Survey presented enormous opportunities for companies to share and express their problematic factors and challenges that hinder them from fully optimising their presence in Botswana. During this exercise, the country was divided into four sections, which were the Gaborone and surrounding areas as a single region, Francistown and surrounding areas, Maun and Lobatse together as a single region  and page 3

Mahalapye, Palapye, Serowe, Selebi – Phikwe and Orapa all under one region. Questionnaires administered contained a general information section, type of business section, capital and expansion plans section, key indicators/factors sections and most importantly, the customer satisfaction survey section.